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Cruise Reps & Resources

Cruises

Miami (MIA)

Port Address

PortMiami 1015 N America Way Miami, FL 33132

Hotels

• Courtyard Miami Downtown 3⭐ (10 min.) • Miami Marriott Biscayne Bay 4⭐ (10 min.) • Hyatt Centric Brickell Miami 4⭐ (10 min.) • JW Marriott Marquis Miami 5⭐ (7 min.)

Highlights

• Phillip and Patricia Frost Mus of Science • Bayside Marketplace • Old's Havana Cuban Bar ($) • Dolores But You Can Call Me Lolita ($$)

Ft. Lauderdale (FLL)

Port Address

Port Everglades 1850 Eller Drive Fort Lauderdale, FL 33316

Hotels

• Hyatt Place FL Cruise Port 3⭐ (10 min.) • Marriott Harbor Beach Resort 4⭐ (9 min.) • Hyatt Centric Las Olas FL 4⭐ (12 min.) • The Ritz-Carlton, Fort Laud. 5⭐ (14 min.)

Highlights

• Museum of Discovery and Science • Las Olas Boulevard • Rustic Inn Crabhouse ($$) • Kaluz Restaurant ($$$)

Port Canaveral (MCO)

Port Address

Port Canaveral Cruise Terminal 9005 Charles M Rowland Dr Cape Canaveral, FL 32920

Hotels

• SpringHill Suites Cape Canav 3⭐ (5 min.) • Courtyard Cocoa Beach 4⭐ (10 min.) • Hyatt Regency Orlando Airp 4⭐ (46 min.) • The Ritz-Carlton Orlando 5⭐ (55 min.)

Highlights

• Kennedy Space Center Visitor Complex • Cocoa Beach Pier • Fishlips Waterfront Grill ($$) • Grills Seafood Deck & Tiki Bar ($$)

Galveston (IAH)

Port Address

Port of Galveston 2502 Harborside Drive Galveston, TX 77550

Hotels

• TownePlace Suites Galv. 3⭐ (17 min.) • Hyatt Regency Houston Dwn 4⭐ (57 min.) • Grand Galvez 4⭐ (6 min.) • Marriott Marquis Houston 5⭐ (57 min.)

Highlights

• Moody Gardens • Galveston Island Pleasure Pier • Shark Shack ($$) • Fisherman's Wharf ($$$)

New Orleans (MSY)

Port Address

Erato Street Cruise Terminal 1100 Port of New Orleans Pl New Orleans, LA 70130

Hotels

• Hyatt Place Convent Center 3⭐ (3 min.) • Hyatt Centric French Quarter 4⭐ (9 min.) • New Orleans Marriott 4⭐ (7 min.) • The Ritz-Carlton, New Orleans 5⭐ (8 min.)

Highlights

• Audubon Aquarium • The French Market • Deanie's Seafood (\Standard) • Muriel's Jackson Square ($$$)

Tampa (TPA)

Port Address

Port Tampa Bay (Terminal 2 & 3) 815 Channelside Drive Tampa, FL 33602

Hotels

• Hyatt Place Tampa Downtown 3⭐ (5 min.) • Tampa Marriott Water Street 4⭐ (3 min.) • The Westin Tampa Waterside 4⭐ (4 min.) • JW Marriott Tampa Water St 5⭐ (3 min.)

Highlights

• The Florida Aquarium • Tampa Riverwalk • Columbia Restaurant ($$) • Ulele ($$$)

Los Angeles (LAX)

Port Address

World Cruise Center 100 Swinford Street San Pedro, CA 90731

Hotels

• Courtyard LAX/Century Blvd 3⭐ (22 min.) • Andaz West Hollywood 4⭐ (42 min.) • Marina del Rey Marriott 4⭐ (28 min.) • Ritz-Carlton, Marina del Rey 5⭐ (28 min.)

Highlights

• Cabrillo Marine Aquarium • Shoreline Village • San Pedro Fish Market ($) • Pappy's Seafood ($$)

San Diego (SAN)

Port Address

B Street Cruise Ship Terminal 1140 N Harbor Drive San Diego, CA 92101

Hotels

• SpringHill Suites Dwntn/Bayfr 3⭐ (2 min.) • Manchester Grand Hyatt 4⭐ (4 min.) • The Westin San Diego Bayview 4⭐ (3 min.) • The US Grant 5⭐ (4 min.)

Highlights

• The New Children's Museum • Seaport Village • Corvette Diner ($) • Peohe's ($$$)

Seattle (SEA)

Port Address

Bell Street Pier Cruise Terminal 66 2225 Alaskan Way Seattle, WA 98121

Hotels

• Hyatt House Seattle/Dwntn 3⭐ (6 min.) • Seattle Marriott Waterfront 4⭐ (2 min.) • Hyatt Regency Seattle 4⭐ (7 min.) • Four Seasons Hotel Seattle 5⭐ (3 min.)

Highlights

• Seattle Aquarium & Pier 57 • Pike Place Market • Ivar's Acres of Clams ($$) • The Pink Door ($$$)

Beverage Packages Comparison
Cruise Line Pre-Cruise / Promo Price Onboard Retail Price Package Drink Cap Agent Selling Strategy & Booking Tips
Celebrity Cruises Classic: $58–$84.99/day Premium: $72–$92.99/day Classic: $100/day Premium: $125/day Classic: $12 Premium: $20 "All Included" Strategy: Check if bundling the "All Included" fare is cheaper than adding drinks separately. Upgrading a client from Classic to Premium at booking is highly discounted compared to doing it onboard.
Royal Caribbean Deluxe Alc: $56–$85/day (Highly dynamic based on ship) Deluxe Alc: Up to $120/day Up to $14 The Price Drop Strategy: Advise clients to buy packages early in their Cruise Planner to lock in "Buy One, Get One 50% Off" sales. If the price drops further before sailing, they can cancel and rebook at lower rate
Disney Cruise Line No unlimited packages sold. Offers multi-day wine packages & refillable beer mugs. Same as pre-cruise. Pay-as-you-go pricing applies. N/A The Free Fountain Perk Strategy: Highlight to clients that Disney includes 100% free soda, coffee, tea, and juice at 24/7 deck stations and dining rooms. Remind families they can bring 2 bottles of wine or a 6-pack of beer per adult in their carry-on at embarkation.
Norwegian Cruise Line (NCL) Unlimited Open Bar: Embedded as a "Free at Sea" perk. Unlimited Open Bar: $109/day retail. Premium Plus: +$50/day. Up to $15 The "Not Truly Free" Strategy: Prep your clients that NCL's "Free at Sea" drink package requires them to pay the 20% beverage gratuity out-of-pocket at final payment. Recommend the Premium Plus Upgrade for heavy Starbucks drinkers or those who want top-shelf labels.
Service & Gratuities Comparison
Cruise Line Auto Drink Gratuity Daily Crew Gratuities (Standard Cabins) Daily Crew Gratuities (Suites / Premium) Agent Billing & Booking Advice
Celebrity Cruises 20% $19.50 per guest, per day Concierge/Aqua: $20.50 The Retreat: $24.50 Drink package gratuities are completely covered upfront if you book your client on an "All Included" promotional fare.
Royal Caribbean 18% $18.50 per guest, per day Suites: $21.00 Always recommend prepaying daily crew tips at the time of booking. This keeps the client's onboard SeaPass bill low and predictable.
Disney Cruise Line 18% $16.00 per guest, per night Concierge: $27.25 per night Billing Alert: Disney uniquely bills daily gratuities per night rather than per day. These cover their rotating dining room servers, assistants, head servers, and stateroom hosts.
Norwegian Cruise Line (NCL) 20% $20.00 per guest, per day (Includes Club Balcony) The Haven & Suites: $25.00 Free at Sea Warning: For a standard 7-night cruise, your client must pay a mandatory upfront beverage service fee of roughly $152.60 per person at final payment to activate their "Free" package.
Wi-Fi Pricing & Packages Comparison
Cruise Line Pre-Cruise Price Onboard Price Tier Capabilities Agent Selling Strategy & Booking Tips
Celebrity Cruises Basic: ~$20/day Premium: ~$27/day Basic: $25/day Premium: $32.99–$35/day Basic: Browsing, email, texting. Premium: Video calls/streaming. The Upgrade Pitch: Basic Wi-Fi is included in "All Included" fares. Premium upgrade is just a few dollars more per day with video streaming and better connectivity. Multi-device discounts
Royal Caribbean Surf: ~$17.99/day Surf & Stream: ~$19.99/day Surf: $22–$25/day Surf & Stream: $27–$30/day Surf: Email, basic browsing. Surf & Stream: Full streaming/video The Multi-Device Hack: Tell clients traveling together to buy a single "4-Device Plan" instead of four separate "1-Device Plans". It uses one login but allows four connections, saving 35%.
Disney Cruise Line No pre-cruise booking. Must purchase via the Navigator App onboard. Basic (Internet): $30/day Premium (+Streaming): $49/day Basic: Email, web browsing, social media. Premium: Adds streaming The Free App Strategy: Reassure clients that the Disney Cruise Line Navigator App is 100% free without buying a Wi-Fi package. It includes free app-to-app guest text messaging. Buy multi-day packages within the first 24 hours.
Norwegian Cruise Line (NCL) Included via Free at Sea as limited minutes (e.g., 150 mins). Voyage Pass: $29.99/day Streaming Pass: $39.99/day Voyage: General browsing, email. Streaming: Adds video/audio streaming & VPN The Minute Trap: Warn clients the "Free at Sea" Wi-Fi is counted by the minute (75–300 mins total) and doesn’t support streaming. Should explicitly log off when not using it, or upgrade to an Unlimited Voyage Pass pre-cruise.